Privacy Policy

Effective Date: 1/1/2025

Introduction

Eagle Business Solutions Inc (“Eagle Business,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes the practices regarding the collection, use, and disclosure of information collected when you interact with our website, schedule appointments, or use our AI services (“Services”).

Before using our Services, you are required to read this Privacy Policy and agree to be bound by all its terms. If you do not agree, please exit this page and do not use our website or Services.

Information We Collect

We collect various types of information to provide, maintain, and improve our Services, including the following:

Personally Identifiable Information (PII)

  • First and Last Name
  • Email Address
  • Phone Number
  • Company Name and Address
  • Business Website
  • Unique Identifier

Sensitive Business Information

  • Government-issued business ID
  • Business financial information
  • Payroll or other internal business records relevant to service delivery

Non-Personally Identifiable Information (Non-PII)

  • Demographics (ZIP code, personal/business interests)
  • Device information (operating system, browser type/version, IP address, unique device identifiers)
  • Website usage data (pages visited, time spent on site, date/time of visits, referring/exit pages)
  • Behavioral data collected through cookies, beacons, tracking pixels, and other web technologies
  • Third-party data (from analytics providers, social media platforms, or advertising networks)

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and provide personalized content and advertising. You can manage or disable cookies in your browser settings; however, some parts of the website may not function properly without cookies.

  • Session Cookies: Keep track of user sessions within our website.
  • Preference Cookies: Remember settings and preferences.
  • Security Cookies: Enhance security and prevent fraudulent activity.
  • Social Media Cookies: Enable interaction with social media features.

How We Use Your Information

Your information is used for:

  • Scheduling, confirming, and managing appointments
  • Providing, maintaining, and improving our AI Services
  • Sending important notifications and business updates
  • Analyzing usage trends to improve our website and Services
  • Communicating via phone, text, or email for commercial purposes related to Services
  • Compliance with legal obligations
  • Processing opt-out requests or service cancellations

Mobile Messaging Consent

By providing your phone number, you consent to receive automated or AI-generated messages for appointment confirmations or business notifications. Message frequency may vary. Standard message and data rates may apply. To opt-out, text “STOP,” “QUIT,” “END,” “CANCEL,” or “UNSUBSCRIBE.” For assistance, text “HELP” or email us.

Sharing of Information

We do not sell or rent your information. Your PII and Non-PII may be shared with:

  • Authorized Service Providers: To support website functionality, CRM services, appointment management, AI services, customer service, and marketing within the scope of business operations.
  • Legal Authorities: As required by law or to protect rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • Aggregated Data: Anonymized statistics for reporting, analysis, and performance tracking.

Third-Party Services and Links

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review the privacy policies of any external sites you visit.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us, and we will promptly delete it.

Data Security and Retention

We implement administrative, technical, and physical safeguards to protect your data. While we strive for security, no method is 100% secure. Your information will be retained only as long as necessary for business purposes, legal obligations, or to fulfill this Privacy Policy.

Editing or Requesting Your Information

You may request access, correction, or deletion of your personal information by contacting us at:

Phone: 888-620-4807
Email: [email protected]

Data Transfer

Your information may be stored and processed outside your jurisdiction. By using our Services, you consent to such transfers, provided appropriate safeguards are in place.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our website with the effective date. Continued use of our Services constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Eagle Business Solutions Inc
Phone: 888-620-4807
Email: [email protected]
Address: 999 W Town and Country RD, Orange, CA 85298